Terms & Conditions

Terms & Conditions

Before you confirm the order at the end of the booking process, please carefully read these terms and conditions. By clicking on the "accept" checkbox you are consenting to be bound by these terms and conditions. If you do not agree to all of the terms and conditions, do not click on the "checkout" button. If you have any questions about our terms and conditions, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.


If we cancel the event, you will receive a full refund, We accept full responsibility for the arrangements of the event which are within our control but we cannot accept liability for any injury, loss or damage by you or any member of your party.
It is your responsibility to ensure you have adequate travel conditions in place to attend the event. This includes valid passport and/or visa requirements.
We do recommend that you take up insurance to cover your own cancellation as without it, you may result in a loss of monies paid.

Early Bird Passes

Early Bird Passes are non- refundable and are only transferrable for fee.

You cannot transfer an Early Bird Pass to another gender. So for example male can only transfer to male and female only to female.
This also applies to Couples Early Bird pass.

For Early Bird pass transfers the following charges apply from the date of request to transfer:

60+ days from event start 25€
45+ days from event start 30€
30+ days from event start 35€
7 days prior to event - transfer not allowed

We do not refund tickets, but tickets might be transferred to another person within deadline and transfer charges will apply.

Changes to a bookings
Changes to bookings up to 1 month prior to the event will be charged an admin fee of €10 per booking.
from 30 days counting down to 7 days prior to the event start, name changes to booking will be charged an admin fee of €15 per booking.

We do not accept any ticket transfer changes 7 days prior to the event start.

If your type of ticket is sold out for a specific gender, you may only transfer your ticket to the same gender only 

Photo/Video Consent

Please be advised that photographs and video will be taken at the LIKE Frankfurt for use on the LIKE Frankfurt website and social media, LIKE Festival marketing materials, and other affiliated LIKE Festival Publications.

By attending this event, you consent to the LIKE Frankfurt (including LIKE Frankfurt authorised photographers and videographers) photographing/videoing and using your image and likeness.

Use of Drones

Unofficial Drones are not permitted in the hotel or the hotel pool area/vicinity during the event. If someone is found unofficially using a drone at the event then their pass will be revoked and they will be asked to leave the event.

LIKE Frankfurt reserve the right to amend these Terms & Conditions.



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